Cedars-Sinai Medical Center is looking for Four (4X) Patient Services Representative onsite for a 3+ month contract in Beverly Hills & Los Angeles, CA.
Shift: Day 5x8-Hour (08:00 - 17:00)
Job Location: 8501 Wilshire Boulevard #350 Beverly Hills, CA 90211
Start date: 5/23/2022
Pay Rate: $17-$20hr W2
Need Covid Card, Last 4 of SSN and DOB to Submit.
**Must Have – Inbound Call center experience**
**Knowledge of medical terminology**
* LOCAL candidates only * *
High School Diploma/GED REQUIRED
* Typing 50 wpm, 90% accuracy – this will be tested
*Customer Service experience
* 2 years of Experience working as a Patient Service Representative in an outpatient medical office setting
As a member of the patient care team and the primary point of patient contact, the Patient Service Representative is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Primary Duties & Responsibilities:
*Greets patients and assist with resolving patient issues or escalating patient’s issues.
*Check-in and out patients and collect co-payments/give receipts/reconcile payments; verifies that patient demographic and insurance information is correct in CS-Link.
*Schedule appointments, complete patient registration, collect patient payments and to provide a high level of patient service.
*Assists with the management of physician schedules and identify opportunities for improvement; handle patient/provider correspondence as instructed.
*Process and track referrals and authorizations for various insurance types.
*Manages patient care flow and assist with monitoring CS-Link message pools and standard work. *Monitors and assess their own workflow to identify opportunities for improvement.
*Explains policies, procedures, or services to patients using administrative knowledge
*Participates in daily huddles and staff meetings.
*Actively promotes and practice infection prevention standards and all department policies and procedures. **Call Center Position** **Temp Position**